Meet the ORVENA cleaning system — designed to make everyday cleaning easier.

LEGAL

Terms

The terms that apply when you use this website and place an order with ORVENA.

Governing law and jurisdiction are marked as to be finalised and will be completed as soon as it is confirmed.

Using this site

By using this website you agree to these terms. If you do not agree, please do not use the site.

You may browse products, add items to your cart and place an order. Orders are completed through our checkout, which is operated by Shopify.

Product information

We describe products using the information confirmed for the exact items we sell. Specifications, imagery and included accessories may change, and some details are still being verified — where that is the case we say so on the page rather than guessing.

Product images may be supplier or rendered imagery and may differ in colour or finish from the item delivered.

Orders, pricing and offers

Prices shown on this site are in Canadian dollars. Taxes and shipping are calculated at checkout.

Bundle savings are calculated from the individual product prices shown on this site; a bundle adds each included item to your cart at its individual price. The prices and totals shown at checkout are the ones that apply to your order.

We may decline or cancel an order — for example where an item is out of stock or a price or description was published in error. If we cancel a paid order you will be refunded in full.

Payment

Payment is taken at checkout by Shopify and its payment providers. We never collect or store your card details on this website.

Intellectual property

The ORVENA name, wordmark, product names and site content are our property or used with permission, and may not be copied or reused commercially without written permission.

Prohibited use

You agree not to misuse the site, including attempting to gain unauthorised access, scraping at a scale that degrades service, interfering with security features, or using the site for unlawful purposes.

Third-party services and links

The site may link to or rely on third-party services. We are not responsible for the content or practices of third-party sites, and their own terms and privacy policies apply.

Disclaimers and limitation

The site is provided on an as-is basis. To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising from use of the site. Nothing in these terms limits rights that cannot be limited by law, including consumer rights.

Governing law

Governing law and jurisdiction: to be finalised before launch. We will publish the applicable jurisdiction here alongside the sale terms.

Changes

We may update these terms as the store is built out. The version published on this page is the one that applies.

Contact

Questions about these terms can be sent through the Contact page.